![]() The quick replies in WhatsApp can be activated with the use of “/” button. This method also cateres to Businessmen that allows them to reply to customers with canned messages. This is reminiscent of a Facebook feature called Saved Replies. It enables businesses to respond to common questions from customers in the form of pre-written replies. This feature is popularly known as Quick Replies. ![]() The features that WhatsApp has included for desktop and web apps include tools to organise and filter chats, as well as to quickly reply to customer inquiries. WhatsApp Business app has spread to 5 million users currently. Now, its being provided for desktop and web use by porting many of its popular features that were until now, only available on smartphones. ![]() WhatsApp had introduced a separate app meant for business customers, known as the WhatsApp Business. ![]()
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